Sales Policy for Happcite

Effective Date: December 31, 2024

At Happcite, we aim to provide our customers with a seamless and enjoyable shopping experience. Our sales policy ensures that every customer is well-informed about their purchase and the terms of sale. Please read our sales policy below to better understand our practices.

1. General Sales Terms

By purchasing from Happcite, you agree to the terms and conditions outlined in our sales policy. All transactions are subject to the following conditions:

  • Product Availability: We make every effort to ensure that our product listings on the website are accurate and up-to-date. However, products may become unavailable due to high demand or stock discrepancies. If a product you have purchased is out of stock, we will notify you immediately and offer alternatives, a full refund, or the option to wait until the item becomes available again.

  • Pricing and Discounts: Prices for our products are listed on our website in U.S. Dollars (USD) and are subject to change without prior notice. Prices do not include applicable taxes, shipping, or handling fees, which are added at checkout. Promotional offers or discounts are valid only for a limited time and are subject to change. Discount codes or special offers cannot be combined unless otherwise stated.

2. Placing an Order

  • Order Confirmation: After placing an order on happcite.com, you will receive an email confirmation summarizing your purchase. This does not mean that your order has been accepted. Acceptance of your order occurs only after we have processed and shipped it. Until that time, we reserve the right to cancel or refuse any order, at our discretion.

  • Payment: We accept various payment methods, including credit/debit cards, PayPal, and other payment services as available on our website. All payments must be made at the time of purchase. If your payment is not processed successfully, we will notify you, and the order will not be processed until payment is confirmed.

3. Shipping and Delivery

  • Shipping Methods: We offer various shipping methods to ensure your order reaches you in a timely manner. Shipping costs are calculated during checkout based on your delivery address and selected shipping method.

  • Processing Time: Orders are typically processed within 1-3 business days, and delivery times may vary depending on your location and the shipping method chosen. Please note that during peak seasons or promotional events, processing times may be slightly longer.

  • International Orders: For international orders, customers are responsible for any customs duties, taxes, or fees that may be applied by their country’s customs office.

4. Order Cancellations

  • Canceling an Order: If you wish to cancel your order, you must contact us immediately at info@happcite.com or call (814) 676-5375. Once an order has been processed and shipped, it cannot be canceled, and our refund and returns policy will apply.

5. Sales to Minors

We do not knowingly sell to individuals under the age of 18. By making a purchase from Happcite, you confirm that you are 18 years of age or older or have the consent of a parent or guardian to make the purchase.

6. Returns and Refunds

For information on returns, exchanges, and refunds, please refer to our Refund and Returns Policy here.

7. Damaged or Defective Products

If you receive a damaged or defective product, please refer to our Refund and Returns Policy for instructions on how to return the item and receive a refund or replacement.

8. Product Descriptions and Accuracy

While we strive to provide accurate product descriptions, images, and information on our website, there may be slight variations between the product images and the actual product due to factors such as lighting or monitor settings. We reserve the right to correct any errors in product descriptions, pricing, or other information at any time without notice.

9. Promotions and Discounts

  • Valid Discounts: From time to time, Happcite may offer promotional discounts or coupons to our customers. To use a discount code, simply enter the code at checkout. Discount codes are only valid for the period specified and cannot be applied to past orders or combined with other offers unless otherwise stated.

  • Exclusions: Certain items, including clearance or sale products, may not be eligible for promotional discounts.

10. Limitation of Liability

To the fullest extent permitted by law, Happcite is not responsible for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the website or products purchased from Happcite.

11. Customer Support

If you have any questions or concerns about our sales policy or need assistance with your order, please do not hesitate to contact us:

12. Changes to This Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, with the effective date updated accordingly. We encourage you to review this policy periodically for the most current information.

Thank you for choosing Happcite. We appreciate your business and strive to provide you with the best customer experience and high-quality products. If you have any further questions, feel free to reach out to our customer service team!