Shipping Policy for Happcite

Effective Date: December 31, 2024

At Happcite, we are committed to delivering your high-quality men’s apparel in a timely and efficient manner. This Shipping Policy outlines the shipping methods, costs, and delivery timeframes for orders placed through our website happcite.com. Please read through the following information to understand how we handle shipping for your order.

1. Shipping Methods & Delivery Timeframes

We offer a variety of shipping options to accommodate your needs, whether you’re looking for expedited delivery or standard shipping. The exact shipping time will depend on your location, the method you choose, and the availability of the items in your order.

  • Standard Shipping: Estimated delivery time is 5-7 business days for domestic orders. International delivery times may vary based on the destination country.

  • Expedited Shipping: If you need your order sooner, we offer 2-day shipping for domestic orders. Orders must be placed before 12:00 PM (EST) to qualify for 2-day shipping.

  • Overnight Shipping: For urgent orders, we offer overnight shipping. Orders placed before 12:00 PM (EST) will be delivered the next business day.

  • International Shipping: We offer international shipping to a variety of countries. Delivery times for international orders vary, but typically range from 7-14 business days depending on the destination.

2. Shipping Costs

  • Domestic Shipping: Shipping costs are calculated at checkout based on the shipping method chosen and the delivery address.

  • International Shipping: For international customers, shipping costs are calculated based on the destination country, weight of the items, and selected shipping method. Additional customs duties or taxes may apply, and the customer is responsible for these fees.

3. Order Processing Time

  • Processing Time: Once your order is placed, it will typically be processed within 1-2 business days. Processing includes order verification, payment authorization, and item packaging.

  • Delays in Processing: Occasionally, there may be delays in processing due to high order volume, payment issues, or stock availability. If there is a delay in processing, we will notify you via email.

4. Shipping Restrictions

  • Shipping Address: We only ship to valid, residential or business addresses within the countries we service. Unfortunately, we do not ship to P.O. Boxes or APO/FPO addresses.

  • International Shipping Restrictions: Certain countries may have restrictions on specific products, which could impact the ability to ship some items internationally. If an item cannot be shipped to your location, we will notify you during checkout.

5. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment via the carrier’s website.

6. Lost or Damaged Items

  • Lost Items: While rare, if your package is lost in transit, please contact our customer service team at info@happcite.com. We will work with the carrier to locate the package or offer a replacement, depending on the circumstances.

  • Damaged Items: If your order arrives damaged, please contact us within 7 days of receiving the package. We will assist with filing a claim with the carrier and either send a replacement or process a refund depending on your preference and stock availability.

7. Order Modifications

Once your order has been processed, it is generally not possible to modify the shipping address or change the shipping method. If you need to make changes, please contact us as soon as possible at info@happcite.com, and we will do our best to accommodate your request before the order is shipped.

8. Shipping FAQs

Q: Can I change my shipping address after placing an order?

A: We are unable to change the shipping address once an order has been processed. Please contact us immediately if there is an issue with your shipping address, and we will attempt to make changes before shipment.

Q: How can I track my order?

A: Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package through the carrier’s website.

Q: What happens if my package is delayed?

A: If your package is delayed beyond the expected delivery date, please contact us at info@happcite.com. We will assist in tracking the package and resolving the issue with the carrier.

9. Customer Support

If you have any questions or concerns regarding shipping or delivery, our customer service team is here to help. Feel free to reach out to us via email or phone:

10. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically for the most up-to-date information.

Thank you for shopping at Happcite! We are committed to providing you with the best products and ensuring that your order arrives in perfect condition. If you have any questions about shipping, please feel free to contact us.